When will I receive my order? We ship all orders within 1-3 business days. 

Depending where you are located in the US, it can take 1-5 days to arrive.

Can I change an order after placing it? We can try our hardest but it depends on how fast you let us know. We try to ship orders within 1-3 business days after an order has been placed, so the sooner you contact us, the better. The best method is emailing us help@avivcollection.com.

How do I use my store credit? You will enter your code at checkout in the same spot you would enter a coupon code.

When does my store credit expire? Never! Your credit will never expire so feel free to use it when you're ready.

Do you offer price adjustments? We offer price adjustments on full-price items within 3 days of purchase. Some sales are excluded including semi-annual, Black Friday, Black Friday weekend, and Cyber Monday. Adjustments will be given in the form of store credit.

Where are you located? We are located in Austin, Texas.